Refund policy

Exchanges & Returns

Items may be exchanged or returned for a store credit within 30 days. We do not offer cash refunds. Items must be in the same condition that you received them, unworn or unused, with tags, and in the original packaging. You’ll also need the receipt or proof of purchase. 

You can always contact us for any return question at rachel@redpegasus.ca.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

Exceptions

Sale items, gift cards, and special orders are not eligible for return.

Please get in touch if you have questions or concerns about your specific item.